Before buying AI, businesses need to ask better questions

Source: MyJoyOnline · 2026-11-06T20:04:11.000Z · Artificial Intelligence

A recent analysis encouraged Ghanaian entrepreneurs to connect artificial intelligence with practical needs, including customer communication and record-keeping. That is a useful starting point, but it leaves another question: how should a business choose the company providing the technology? A convincing demonstration should begin a discussion, not end it. Before committing money or uploading customer information, owners need to understand what a service delivers, what remains their responsibility, and how they can leave if it disappoints. Request a Demonstration of Your Actual Work Consider a hypothetical printing business in Kumasi comparing two services for preparing quotations. Instead of accepting a supplier's polished examples, the owner could provide a fictional order and an approved price list.

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